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This manual introduces tenants to the unique context of living in a Buddhist temple rather than a conventional dormitory, emphasizing that the environment is one of discipline, mindfulness, and mutual respect. It explains the importance of understanding and aligning with temple systems—especially digital platforms like the support portal and ticketing system. Residents are reminded that while they are not expected to convert to Buddhism, they are living in a sacred space and are therefore expected to behave accordingly. The manual clarifies the functions of two key websites: the public-facing temple site and the internal support portal, underscoring the need to use each properly to avoid delays or miscommunication.
It also outlines structured systems such as invoicing, crediting, and support requests, emphasizing transparency and personal responsibility. The support ticket system is positioned not as bureaucracy, but as a tool for organized, traceable communication, mirroring what’s used in industries like telecom and healthcare. Rules for submitting requests, respecting staff time, and maintaining updated contact information are all framed within a broader ethos of communal living. Finally, the manual reaffirms that the Venerable is not just a landlord or administrator, but a spiritual guide whose leadership anchors the temple's function—making this not simply a place to live, but a space of learning, protection, and personal growth.